Transforming Spaces, One Floor at a Time.
Welcome to James Carpets, a renowned supplier and fitter of carpets, vinyl, and flooring in Preston. With a rich 16-year career in the Army, our owner Jim Moran began this journey in 2000, driven by hard work, dedication, and a commitment to customer satisfaction. Over the years, Jim has built an excellent reputation, with most of his work stemming from customer recommendations. In 2000, Jim pioneered the concept of mobile carpet services in Preston, bringing the shop to your doorstep and offering unparalleled convenience.
At James Carpets, we are proud to offer an expansive range of services catering to a diverse range of tastes and budgets. From luxurious wool carpets to resilient man-made alternatives, our collections showcase the latest carpet designs, from affordable options to high-end ranges offering unmatched quality. Additionally, we provide free rods, fitting, and underlay with selected carpets, ensuring you receive the best value for your investment.
Carpet Fitting
At James Carpets, Jim handles all carpet fitting himself, drawing on his 17 years of experience in the trade. He simplifies the process for elderly and disabled customers by offering free furniture moving services, leaving you to relax while the work is completed. Upon finishing the job, Jim ensures the area is thoroughly cleaned, providing you with a hassle-free experience.
Vinyl & Karndean
Jim specialises in the hard-wearing Karndean and Cavalio vinyls, perfect for domestic and commercial premises. Our extensive range of domestic vinyls is suitable for your kitchen and bathrooms. We offer an at-home service, conveniently bringing samples and catalogues to you, allowing you to match carpets with your decor seamlessly.
Pay Weekly Carpets
Our pay weekly carpets offer are tailored to domestic customers, providing the option of an initial deposit and weekly or monthly payments via standing order or internet banking, with NO interest. To learn more about our flexible payment options, don't hesitate to contact us.
Natural Stone Flooring
Discover the beauty and elegance of our natural stone flooring, expertly crafted for a variety of applications. Stone carpets provide the perfect foundation for your interior, adding a touch of sophistication to your living spaces, halls, kitchens, bathrooms, and bedrooms.
Additional Services
James Carpets offers expert services in a wide variety of ancillary products, including stair rods, grippers, and underlay, ensuring you receive a comprehensive, one-stop solution for all your flooring needs.
Contact Details
To discuss your project requirements and receive a free, no-obligation quotation, get in touch with us today by calling 01772 715932 or 07729 602358. Alternatively, you can submit your information via our website using the online contact form.
At James Carpets Design Floors Ltd, our showroom is located at 417 Brook Street, Preston, Lancashire, PR2 3AH. We are open Monday to Friday from 10:00am to 4:00pm and on Saturdays from 10:00am to 1:00pm. For evening appointments, please contact us to arrange a suitable time.
Overall Experience
The reviews highlight a mixed bag of experiences, with some customers having a satisfactory encounter, while others were left disappointed.
Positive Elements
Some customers were thrilled with the service, citing high-quality workmanship, excellent results, and a transformed space.
Negative Elements
On the other hand, several customers expressed frustration with the company's communication, punctuality, and quality of work. Some reported being stood up, being pressure-cooked for a decision, or receiving poor quality work.
Specific Issues
Some specific issues that arose included:
- Communication Breakdown: Some customers reported being asked to change their appointment times at short notice, or not being informed about changes to the schedule.
- Punctuality Issues: One customer was left waiting after the company failed to show up, while another was surprised by an early arrival when they weren't ready.
- Quality Concerns: A few customers were unhappy with the quality of the work, citing poor craftsmanship or unacceptable results.
