At The Flooring Firm, we are proud to have built a reputation for providing high-quality flooring solutions to our customers in the Lancashire area for over 40 years. Our motto, "Simply doing what we say, " reflects our commitment to delivering exceptional service and ensuring that our customers receive the best possible outcome.
Our History
Our story began when Michael Harwood, the owner, set up The Flooring Firm Ltd with his wife Angela. Together, they have built a business that is deeply rooted in the community, with a strong presence in the South Ribble area, including Leyland, Bamber Bridge, Bretherton, Croston, Eccleston, Longton and Tarleton. We also cover the Chorley area, including Brindle, Clayton le Woods, Hoghton and Whittle le Woods.
Outstanding Service
At The Flooring Firm, we pride ourselves on our ability to provide outstanding service, from the moment you walk through our door to the final fitting of your new flooring. We understand that choosing the right flooring can be a daunting task, which is why we are committed to providing expert guidance and support every step of the way.
Endorsed by Karndean
We are proud to be a GOLD Karndean Retailer, a testament to our commitment to excellence and our ability to provide the highest-quality Karndean flooring solutions. Our experience and expertise mean that you can trust us to deliver exceptional results.
Fitting Service
Our team of expert fitters is dedicated to providing a fast, efficient, and professional service. We will work with you to ensure that your new flooring is fitted to the highest standards, and we guarantee our work.
Meet the Team
Our team is comprised of experienced and skilled professionals, including Michael, Angela, Mike, James, and Stephen. With decades of collective experience, we are confident that we have the expertise to deliver outstanding results.
Why Choose Us?
So, why choose The Flooring Firm? Here are just a few reasons why we believe we stand out from the rest:
- Unparalleled experience and expertise
- Gold-standard Karndean Retailer
- Fast, efficient, and professional fitting service
- Commitment to exceptional customer service
- Personal guarantee on all our work
Get in Touch
If you're looking for expert flooring solutions, we invite you to get in touch with us. Our team is always happy to discuss your needs and provide a free consultation. Call us today on 01772 424400 or email us at enquiries@theflooringfirm.co.uk.
Overall Experience
The Flooring Firm has received an overwhelming number of positive reviews from satisfied customers, praising the company's professionalism, excellent customer service, and high-quality products.
Staff and Fitters
The staff at The Flooring Firm, including Mike the fitter, Jackie, and Michael, have been commended for their exceptional service, expertise, and friendly approach.
Quality of Products and Fitting
Customers have expressed their satisfaction with the quality of the flooring products, including Karndean flooring and carpets, and the skilled and speedy fitting service provided by the company.
Customer Service
The company's customer service has been described as "top quality, " "excellent, " and "very professional" by multiple reviewers, who have appreciated the help and guidance provided by the staff in choosing the right products.
Recommendations
Many customers have stated that they would highly recommend The Flooring Firm to others and would use the company again in the future.
Negative Experience
However, one reviewer had a negative experience with a young salesman who seemed disinterested and unprofessional, leading to a loss of custom.
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