Step into quality, step into The Flooring Centre NW
Welcome to The Flooring Centre NW, a leading independent flooring centre based in Bamber Bridge, Preston. Our family-run business has been serving the North West region since 2008, catering to both residential and commercial customers with an extensive range of flooring options. Our showroom, spanning 500 square metres over four units, offers a vast selection of products to suit all tastes and budgets.
Our team, led by the Morton family, comprises experienced sales professionals and a dedicated team of fitters. Each member of our staff is committed to delivering exceptional customer service, from providing product advice and design recommendations to conducting free measuring services and managing the installation process.
Our Products
At The Flooring Centre NW, we specialise in providing a diverse range of flooring options, covering everything from kitchen floors to bedroom carpets and complete house refurbishments. Our selection includes:
1. Carpets: Our showroom offers an extensive range of carpets, including man-made, bleach cleanable, wool, and wool mix options from leading manufacturers. With a dedicated clearance line showroom, you'll find roll ends and stock rolls at unbeatable prices.
2. Karndean & Amtico: We supply and install luxury vinyl tiles (LVT) from Karndean and Amtico, offering a stylish and durable alternative to natural flooring materials. Our design tables allow you to create a unique floor design that meets your requirements.
3. Laminates, Vinyl & Hard Wood: Our range includes a variety of laminates, vinyl, and hardwood options, perfect for customers looking for durable and attractive flooring solutions.
4. Alternative Natural Floors: For those seeking eco-friendly options, our showroom features a selection of alternative natural floors, such as sisal, seagrass, and coconut matting.
Our Services
Our team at The Flooring Centre NW is dedicated to providing an exceptional customer experience from start to finish. We offer a range of services to make your flooring journey as smooth as possible:
- Free measuring services, with evening and weekend appointments available
- Design tables for creating custom floor designs
- A full fitting service, including furniture removal, existing floor removal, and post-installation cleaning
- A comprehensive range of products from leading manufacturers, ensuring durability and style
- Finance options, making it easy to manage the cost of your new flooring
- A dedicated customer service team to help with any questions or concerns you may have
We are proud to serve the following areas: Bamber Bridge, Lytham, Preston, Walton-le-Dale, Longton, Chorley, Leyland, Rufford, Longridge, Samlesbury, Catterhall, Balderstone, Euxton, Pleasington, Blackburn, and Bilsborrow, Kirkham, Parbold.
Visit our showroom or browse our online gallery for inspiration, and let our experienced team help you find the perfect flooring solution for your home or business.
Overall Experience
The Flooring Centre NW has received overwhelmingly positive reviews from customers, with many praising the company's exceptional service, knowledgeable staff, and high-quality products.
Quality of Products and Installation
Customers have expressed their satisfaction with the quality of the flooring products, including carpets, Amtico, Karndean, and vinyl, which have been expertly installed by the company's skilled fitters.
Staff and Customer Service
The staff at The Flooring Centre NW have been consistently praised for their friendliness, helpfulness, and professionalism. Customers have appreciated the time taken to understand their needs and provide expert advice on product selection and installation.
Positive Aspects
- Brilliant service
- Knowledgeable staff
- High-quality products
- Expert installation
- Friendly and helpful customer service
Negative Experience
One customer reported a disappointing experience due to incorrect vinyl being supplied on multiple occasions, leading to delays and issues with the installation. The customer felt that the communication dwindled towards the end of the process and that the job was rushed.