Transforming Spaces, Enhancing Lives
The Flooring Group is a family-owned business that has been serving the London community for over 45 years. Established in 1973, we have grew to become one of the largest independent flooring retailers in London, with five showrooms and a dedicated Commercial Division. Our commitment to providing exceptional customer service and high-quality products has earned us a 100% customer satisfaction guarantee.
Our Services
At The Flooring Group, we offer a wide range of services to cater to both residential and commercial clients. Our residential services include supply and installation of flooring in all of Greater London and beyond. We provide a vast selection of flooring products, including carpets, hardwood floors, sanding and sealing, and smooth floors. Our experienced team will work closely with you to understand your specific needs and preferences, ensuring that you receive a personalized solution that meets your expectations.
Our commercial services are designed to meet the unique requirements of businesses. We offer subfloor preparation, carpet supply and installation, floor sanding, and supply-only options. Our Commercial Division is dedicated to providing customized solutions for landlords, property managers, and businesses, ensuring that their flooring needs are met with professionalism and expertise.
Commercial Flooring London
Our Commercial Flooring London service is designed to meet the specific needs of businesses in the London area. We understand that commercial properties require flooring solutions that are durable, low-maintenance, and cost-effective. Our team of experts will work closely with you to select the perfect flooring solution for your business, ensuring that it meets your specific needs and exceeds your expectations.
Our Commitment to Quality
At The Flooring Group, we are committed to providing the highest level of quality in all our services. We are dedicated to sourcing the finest products and materials, ensuring that our clients receive the best value for their money. Our team of experts is fully trained and experienced in the installation and maintenance of all types of flooring, guaranteeing a flawless finish and a long-lasting solution.
Working with the Best
Our clients include some of the most esteemed brands and organizations in the world, including Hilton Hotels, Bank of England, Shell, and University College London. We take pride in our ability to work with clients from diverse industries, providing customized solutions that meet their specific needs and exceed their expectations.
Our Social Responsibility
At The Flooring Group, we are committed to making a positive impact on the community. We support various charities and initiatives, and our employees are encouraged to participate in environmental and social causes. Our policy is to conduct business in a way that is socially responsible, environmentally friendly, and ethical.
Join the The Flooring Group Family
If you are looking for a partner that can provide exceptional customer service, high-quality products, and expert installation, look no further than The Flooring Group. With our 100% customer satisfaction guarantee, you can rest assured that you are in good hands. Contact us today to learn more about our services and let us help you find the perfect flooring solution for your home or business.
Overall Experience
The Flooring Group, with locations in Kensington and Hampstead, has received overwhelmingly positive reviews from customers. The company's service, pricing, and quality of work have been consistently praised across multiple reviews.
Service and Installation
The company's installation teams have been commended for their skill, conscientiousness, and professionalism. They have been described as "superb, " "hard-working, " and "considerate, " with customers appreciating their attention to detail and ability to complete jobs efficiently.
Communication and Customer Care
The Flooring Group's customer service has been highlighted as a strength, with customers praising the company's communication, patience, and willingness to go above and beyond to resolve issues. The company's staff have been described as "knowledgeable, " "helpful, " and "trustworthy."
Product Quality and Range
The Flooring Group's product range, including Amtico flooring and carpet options, has been well-received by customers. The quality of the products has been praised, with customers expressing satisfaction with their final results.
Areas for Improvement
While the majority of reviews are positive, one customer noted that they had to make a "determined push" to keep the installation process moving forward, suggesting that the company could improve its project management and communication in some cases.
