Your Flooring, Our Expertise
A Family-Run Business with Over 40 Years of Expertise
Regency Flooring is a family-run business with over four decades of experience in providing exceptional flooring solutions for homes and businesses across Kent, East Sussex, and the South East. We specialize in supplying and installing a wide range of high-quality carpets, laminates, vinyls, and wood flooring.
Supply & Installation
- Comprehensive selection of carpets, luxury vinyl tiles (LVT), laminates, and wood flooring options.
- Expert installation by experienced and certified fitters.
- Subfloor preparation and damp-proofing services.
- Bespoke solutions for every project.
Floor Restoration
- Professional floor repair, sanding, and refinishing services to bring old wooden floors back to their former glory.
- We can restore the beauty and integrity of your existing flooring, extending its lifespan and adding character to your space.
Client-Focused Approach
At Regency Flooring, we prioritize exceptional customer service. We understand the importance of clear communication, transparency, and attention to detail throughout the entire process. We take the time to understand your specific needs and preferences to deliver tailored solutions that exceed your expectations.
Our Values
- Quality: We only offer high-quality products and materials from leading manufacturers.
- Integrity: We are committed to honest pricing and ethical practices.
- Professionalism: Our team is dedicated to providing a seamless and enjoyable customer experience.
- Sustainability: We promote environmentally responsible flooring options whenever possible.
Areas Served
We proudly serve homeowners and businesses throughout Kent, East Sussex, and the South East, including major towns like:
- Ashford
- Maidstone
- Folkestone
- Sevenoaks
- Eastbourne
- Hove
- Hastings
- Tunbridge Wells
- Faversham
- Sittingbourne
- Medway
- Rainham
- Gillingham
- Chatham
- Rochester
Get a FREE Quote Today!
For a personalized quote and to discuss your flooring needs, please visit our showroom in Canterbury or contact us to schedule a free consultation.
Exceptional Customer Service and Workmanship
All the reviewers have praised Regency Flooring for their exceptional customer service, workmanship, and attention to detail. The fitters and staff have been described as professional, courteous, and knowledgeable, providing excellent advice and guidance throughout the fitting process.
The installation process has been seamless, with the fitters taking the time to explain the various options available and providing excellent service. The reviews highlight the importance of having a local business, with one reviewer mentioning that they would definitely use Regency again despite not being the cheapest option.
Communication and Follow-up
However, there is one area for improvement highlighted in one of the reviews. Emily Hannah was unhappy with the lack of communication and follow-up after she contacted the company about repairing a scratch on her vinyl floor.
Amenities and Selection
Several reviewers have praised the showroom, finding what they were looking for in terms of selection and quality. The staff have been described as friendly and knowledgeable, making the experience of choosing a new floor enjoyable.
Overall Satisfaction
The majority of the reviews are 5-star ratings, with only one reviewer giving a 1-star rating due to communication issues. The overall satisfaction rate is highly positive, with reviewers commenting on the excellent service and workmanship provided by Regency Flooring.
