Empowering Space, One Floor at a Time
A Family-Run Flooring Business Committed to Customer Satisfaction
Trinity Flooring is an independent flooring retailer in Ashford and Tenterden, Kent, proudly serving the local community for over a decade. We offer an extensive range of flooring solutions, alongside a professional and personalized approach that prioritizes customer satisfaction.
Experience and Expertise
Built on more than 25 years of experience in the flooring industry, our team possesses profound knowledge and expertise in all types of flooring materials and installations. We are passionate about providing tailored solutions that meet your unique needs and preferences.
Extensive Product Range
From classic carpets to contemporary vinyl and luxurious engineered wood, our showroom showcases a diverse selection of flooring options. Our curated collection includes:
- Carpets: A vast array of textures, colors, and styles to suit any decor.
- Vinyl: Durable, water-resistant, and versatile flooring options in various colors and patterns.
- Laminate: Affordable and stylish flooring that replicates the beauty of hardwood.
- LVT: Luxury vinyl tiles offering remarkable realism, resilience, and warmth.
- Engineered Wood: Natural wood flooring with exceptional strength and stability.
- Artificial Grass: Realistic and low-maintenance grass perfect for indoor or outdoor spaces.
Reliable and Responsive
We prioritize transparency and open communication throughout the entire process. Our skilled team will work closely with you to understand your vision, offer valuable advice, and provide a detailed cost estimate. We take full responsibility for the job, ensuring meticulous installation and a seamless transition in your home.
Why Choose Trinity Flooring?
- Warm, personalized service from a family-run business
- Vast selection of high-quality flooring options
- Professional and reliable installation and fitting
- Free consultation and no-obligation cost estimates
- Competitive prices and transparent communication throughout the process
Trinity Flooring Reviews Summary
General Experience
The majority of customers have had a positive experience with Trinity Flooring, praising their professional and polite staff, wide range of flooring options, and high-quality workmanship.
Positive Aspects
- Helpful and Knowledgeable Staff: Many customers appreciated the helpfulness and knowledge of the sales team, who provided excellent advice on choosing the right flooring.
- Professional and Polite Fitters: The fitters were described as polite, professional, and trustworthy, ensuring a smooth and efficient installation process.
- Wide Range of Flooring Options: Trinity Flooring's extensive range of flooring options was praised by several customers, who appreciated the variety of choices available.
- Competitive Pricing: Several customers mentioned that Trinity Flooring offered competitive pricing for their services.
Negative Aspects
- Poor Communication and Customer Service: A few customers experienced poor communication and customer service, including instances of incorrect flooring installation and unfulfilled promises.
- Overselling and Refund Issues: One customer reported being oversold on flooring and denied a refund for the excess, leading to a negative experience.
