Birmingham Carpet & Flooring Gallery Ltd is a family-run business with over 40 years of experience in the industry. Operating from our showroom in Kings Heath, West Midlands, we have been providing exceptional quality carpets, vinyl, and wood flooring services to both domestic and commercial clients.
Our commitment to excellence has earned us a reputation as a trustworthy and reliable company. With over 40 years of combined experience, our team of experts is dedicated to delivering the highest level of service, ensuring that our customers receive the best possible outcome.
Our Services
At Birmingham Carpet & Flooring Gallery Ltd, we understand the importance of choosing the right flooring for your home or business. That's why we offer a wide range of services, from carpet fitting to wood and laminate flooring. Our team of experts will work closely with you to understand your specific needs and preferences, providing expert advice and guidance to ensure you make the best choice.
Domestic Services
Whether you're looking to replace a worn-out carpet or install new flooring in your home, we're here to help. Our domestic services include:
- Carpet fitting
- Vinyl flooring installation
- Wood flooring installation
- Floor preparation and maintenance
Commercial Services
As a commercial entity, we understand the importance of creating a professional and welcoming environment for your customers. Our commercial services include:
- Carpet tile installation
- Non-slip flooring
- Wood flooring installation
- Complex design and installation services
Why Choose Us
At Birmingham Carpet & Flooring Gallery Ltd, we pride ourselves on our commitment to quality, reliability, and customer service. With a wide range of products and services, we're confident that we can meet your flooring needs. Whether you're looking for a domestic or commercial solution, we're here to help.
Our Products
We source our products from world-renowned manufacturers, ensuring that you receive only the best quality flooring. Our range includes:
- Wool carpets
- Vinyl flooring
- Wood flooring
- Laminate flooring
What Our Customers Say
We pride ourselves on providing exceptional service and quality products. Don't just take our word for it - listen to what our satisfied customers have to say:
.the fitting team did a fantastic job, and I will strongly recommend Birmingham Carpet & Flooring Gallery to anyone considering a new carpet.
.their showroom is jam-packed with a huge range of products.
.the price was good, and their fitting team were absolutely brilliant.
Customer Satisfaction
The Birmingham Carpet and Floor Gallery has received mixed reviews from customers. The majority of customers have been satisfied with the service and products provided. However, there have been a few instances where customers have experienced issues with communication and delays.
Installation Quality
The quality of the installation work has been commendable, with customers praising the attention to detail and finished results. The use of high-quality materials, such as solid brass edging, has also been noted.
Communication Issues
Unfortunately, there have been instances where customers have experienced issues with communication. Two customers have reported not receiving quotes or returning calls, despite requesting them. Another customer felt that the company was too busy to take on their job and did not provide a quote.
Positive Comments
The carpet and flooring selection offered by the Birmingham Carpet and Floor Gallery has been praised by customers. The company's friendly and accommodating staff have also been noted.
Negative Comments
The company's communication skills have come under fire, with some customers feeling that they were ignored or left in the dark regarding quotes or consultation. Delayed communication has also been an issue.
