Transform Your Space, Transform Your Life
Welcome to My Basket, your premier online destination for exceptional flooring solutions! We empower you to transform your spaces and elevate your living experience through innovative and durable products.
Our passion lies in offering a diverse selection of flooring materials coupled with outstanding customer service and expert advice. With us, you'll discover a world of possibilities to personalize your home or workspace.
What We Offer
Our extensive portfolio includes:
- Luxury Vinyl Tile (LVT) & SPC Flooring: Premium quality flooring options that replicate the warmth and beauty of natural materials like wood and stone in a waterproof and durable format.
- Real Wood Flooring: Classic and timeless elegance with an authentic feel and remarkable texture.
- Laminate Flooring: Budget-friendly and stylish flooring perfect for any room.
Our Expertise
Our knowledgeable team is dedicated to assisting you in every step of the process.
- Free Home Measure & Consultation: We provide accurate measurements and expert recommendations tailored to your unique needs and preferences.
- Comprehensive Design Guidance: We can help you visualize and plan your flooring layout, ensuring a seamless and aesthetically cohesive design.
- Flexible Installation Services: We partner with reliable contractors who deliver meticulous installation for peace of mind.
Our Values
At My Basket, we uphold the following values:
- Quality & Durability: We prioritize materials that offer exceptional durability, functionality, and timeless beauty.
- Innovation & Style: We continuously seek new and innovative products that inspire and elevate interior design.
- Customer Focus: We are committed to delivering unparalleled customer service and personalized attention.
Join us on your journey to perfect flooring!
We are confident that our expertise, product offerings, and commitment to customer satisfaction will exceed your expectations. Let us be your trusted partner in creating the home or workspace of your dreams!
Overwhelmingly Poor Service from Floor Depot
The majority of reviewers have had a terrible experience with Floor Depot, citing poor service, damaged products, and unhelpful staff. Many customers have mentioned that they were ignored or given unhelpful responses when trying to resolve issues with their orders.
Quality of Products
However, some reviewers have reported positive experiences with the quality of Floor Depot's products. Gulchey and Sophie Dean praised the strength and quality of their laminate flooring, while Giulia Sacchet commended the easy installation process.
Customer Service
The customer service at Floor Depot has been widely criticized, with many reviewers stating that they were ignored or given unhelpful responses when trying to resolve issues with their orders. On the other hand, a few reviewers, such as Jacquie Watson and Imaan S., have reported positive experiences with the customer service, citing helpful and polite staff.
Conclusion
Based on the reviews, it appears that Floor Depot has significant issues with their customer service and product quality. While some customers have reported positive experiences, the majority of reviewers have had a terrible time dealing with the company. Avoid dealing with Floor Depot at all costs.
