Design and Fit Your Dream Flooring, Guaranteed!
A Family Business with Decades of Expertise
Floors-2u is a local family business that has been serving the Romford and surrounding areas for over 40 years. We pride ourselves on offering a wide selection of flooring options, coupled with exceptional customer service and expert installation.
Expertise Across Flooring Solutions
Our experienced team can assist you with all your flooring needs, from luxurious vinyl tiles to classic wood flooring. We are specialists in:
- Luxury Vinyl Tile (LVT): Explore diverse wood and stone aesthetics without compromising on practicality.
- Laminate Flooring: Enjoy the beauty of real wood with the added benefits of affordability and durability.
- Engineered/Real Wood Flooring: Experience the timeless elegance and warmth of solid wood in your home.
- Carpets & Colourbank: Choose from an extensive collection of carpets and explore our innovative Colourbank to find your perfect match.
- Edging & Accessories: Complete your flooring with professional edging and trims.
Tailored to Your Vision
At Floors-2u, we believe in working closely with our customers to understand their vision and deliver flooring solutions that exceed expectations. We offer:
- Free consultations to discuss your needs, preferences, and budget.
- Professional measuring and planning to ensure a seamless installation.
- Expert installation by our certified fitters.
- Competitive prices and transparent quotes.
Building Lasting Relationships
We take pride in building strong relationships with our customers. Our team is approachable, responsive, and committed to providing exceptional customer service from initial inquiry to completion. Many of our clients become repeat customers or recommend us to their friends and family.
More than just flooring, we create beautiful and functional spaces. Contact us today to schedule a consultation and discover the perfect flooring for your home.
Customer Service Experiences
Some customers have reported poor experiences with the company's customer service, citing issues with resolving problems, rude staff, and a lack of aftercare and communication.
Quality of Workmanship
There have been some complaints about the quality of workmanship, including issues with flooring being damaged during installation and a lack of protection for new floors.
Positive Experiences
On the other hand, many customers have reported positive experiences with the company, citing excellent service, high-quality products, and professional and friendly staff.
Fitters and Installation
The fitters and installation team have been praised by many customers for their professionalism, tidiness, and ability to complete work to a high standard.
Recommendations
Many customers have highly recommended the company to friends and family, citing their positive experiences and the quality of the products and service.
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