Style, Affordability, Variety, and Longevity: The Perfect Floor
A Family-Run Business Providing Quality Flooring Solutions in Essex for Over 50 Years
Clarkes Carpets has proudly served the Essex community for over half a century, specializing in supplying and fitting a diverse range of high-quality carpets, vinyl, LVT, laminate and engineered wooden flooring for both homes and workplaces. Situated in Romford, our spacious two-level showroom showcases a comprehensive selection of flooring solutions, alongside furniture, lighting, pictures, and ornaments at competitive prices.
Expert Advice and Comprehensive Services
Our team of experienced professionals are dedicated to providing personalized and professional advice to ensure you make the right flooring choices for your project. We offer:
- Free home consultations: Our experienced flooring experts will assess your needs and provide tailored recommendations.
- Professional floor measuring services: Ensure accurate measurements for a perfect fit.
- Expert flooring surveys: Get expert guidance on subfloor preparation and underlayment needs.
Vast Selection of Quality Products
From luxurious carpets to durable laminate flooring, we offer a vast selection of quality products to suit every taste and budget. Our range includes:
- Carpets: Loop pile, patterned carpet, Saxony pile, stock carpets, twist pile, velvet pile.
- Hard Flooring: Engineered wood flooring, laminate flooring, vinyl flooring, luxury vinyl tiles.
- Rugs: Modern rugs, traditional rugs, and a diverse selection of sizes and styles.
Exceptional Customer Service and Delivery
At Clarkes Carpets, we pride ourselves on our exceptional customer service and meticulous attention to detail. We offer:
- Free delivery: Local delivery available for just 20.
- Professional installation: Our skilled installers ensure a flawless and seamless installation.
- Lifetime support: Our dedicated team is always available to answer your questions and address any concerns.
Visit Us Today!
Discover the extensive range of flooring solutions and exceptional service available at Clarkes Carpets. Our friendly and experienced staff are eager to assist you and find the perfect flooring for your home or business.
Overall Experience
The majority of customers have had a very positive experience with Clarke's Carpets, with many reviewers awarding them 5-star ratings. The consensus is that the store offers a vast range of products, including carpets, rugs, lighting, and furniture, and the staff are friendly, helpful, and approachable.
Product Range
The store's product range is highlighted as a major plus, with customers praising the variety of options available, including the ability to find exactly what they're looking for. The quality of the products is also commended, with many customers reporting that their purchases have exceeded their expectations.
Customer Service
The customer service at Clarke's Carpets is consistently praised, with reviewers commenting on the helpfulness and politeness of the staff. Many customers mention being assisted by specific members of staff, such as Ben, who are credited with going above and beyond to ensure their needs are met.
Fitting and Installation
While some customers have had issues with the fitting and installation process, the majority have reported no problems and praised the quality of the work. Some reviewers have mentioned that the fitters have been skilled, quick, and polite, while others have appreciated the attention to detail shown by the fitters.
Negative Comments
On the other hand, a few customers have had negative experiences with Clarke's Carpets. One reviewer felt that they were ignored by staff for nearly 20 minutes and was ultimately disappointed with the lack of attention. Another reviewer had issues with the fitting and installation of wooden flooring, citing poor communication and a lack of attention to detail.
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