COME AND VISIT OUR SHOWROOM
At The Carpet Stop, we are a family-owned business that has been providing top-quality carpets and flooring solutions to our customers for many years. With a long history of delivering exceptional service and unparalleled selection, we have established ourselves as the go-to destination for all your flooring needs.
Our Services
Our comprehensive range of services is designed to cater to the unique needs of our customers. Whether you're looking for a new carpet for your living room, bedroom flooring, or kitchen vinyl, we've got you covered. Our expert team is dedicated to providing you with a seamless shopping experience, from selecting the perfect flooring to ensuring a hassle-free installation.
Quality Products
We take great pride in offering a vast selection of high-quality carpets and flooring products from leading brands. From luxurious LVT to durable laminate and vinyl, our extensive range ensures you'll find the ideal flooring solution for your home or commercial space. With our partnership with top carpet and flooring brands, you can trust that you're getting the best products at the best prices.
Expert Guidance
Our experienced team is committed to providing expert guidance on all aspects of flooring, from measuring your floor space to selecting the appropriate floor covering. We understand the importance of a proper installation and will work closely with you to ensure a seamless transition.
Our Philosophy
At The Carpet Stop, we believe that excellent value is not just about offering the lowest prices but also about providing an exceptional customer experience. That's why we guarantee the best on the floor price, and our dedicated team is always available to answer any questions you may have.
Customer Reviews
But don't just take our word for it! Our customers have consistently praised our commitment to quality, service, and value. From testimonials to reviews, we're proud of the positive impact we've had on our customers' lives.
Why Choose Us?
At The Carpet Stop, we offer:
- A huge selection of carpets and flooring products from leading brands
- Expert guidance on measuring and selecting the perfect floor covering
- A professional installation service to ensure a hassle-free experience
- The best on the floor price, guaranteed
- Flexibility in payment options, including Klarna's Pay in 3 program
Get in Touch
For more information on our products and services, please don't hesitate to contact us. Our dedicated staff are always ready to assist you in finding the perfect flooring solution for your home or commercial space.
Overall Experience
The carpet shop, Carpet Stop, has received mixed reviews from its customers. While some customers have praised the shop's exceptional service and quality carpets, others have expressed disappointment and frustration with their experiences.
Quality of Carpets and Service
The shop offers a wide range of carpet styles in stock, and the staff are knowledgeable and helpful in finding the perfect carpet for customers' homes. The installation process is generally fast and efficient, with some customers reporting excellent fitting and professional service from the fitters.
Issues with Fitting and Damage
However, some customers have reported issues with the fitting process, including damages to walls, skirting boards, and door frames. In one case, the fitters refused to take responsibility for the damages, citing terms and conditions that suggested "sometimes scuff marks are possible". Another customer reported that the fitters did not finish the job on the first visit and then refused to fix a small issue on the second visit, leading to further frustration and disappointment.
Communication and Customer Service
Some customers have also expressed frustration with the shop's communication and customer service. In one case, the shop owner responded to a negative review by blaming the customer for not specifying the fitting style, which was seen as unprofessional. Another customer reported being passed from one person to another without getting a resolution to their issue, leading to further frustration and eventually losing their business.
Be the first to review The Carpet Stop.
Write a Review
