Transforming spaces, one floor at a time
Tailored Flooring has been supplying and fitting carpets and floor coverings for over 30 years, serving Bristol and the South West. Over the years, we've built up an extensive wealth of knowledge and experience, working with both residential and commercial clients.
A team of experts at your disposal
Our team is led by NICF Master Fitter Darren Taylor, who brings over 30 years of experience to the industry. We are fully insured and adhere to NICF guidelines, ensuring the highest standards in workmanship.
Bespoke solutions for every home
Whether you're looking for a traditional, luxurious carpet or a contemporary, stylish flooring solution, we can help you find the perfect match. We offer a diverse range of products to choose from, including:
- Carpets: Choose from a stunning array of textures, colours, and materials to find the perfect carpet for your home.
- Engineered Wood: Achieve a warm and inviting atmosphere with our selection of engineered wood flooring.
- Louis de Poortere Rugs: Discover the rich textures and vibrant colours of luxurious Louis de Poortere rugs.
- Jacaranda Rugs: Hand-knotted from the finest materials, our Jacaranda rugs offer unparalleled beauty and individuality.
- Luxury Vinyl: Enjoy the beauty of natural materials with the practicality and durability of luxury vinyl flooring.
More than just supplies
We also offer a comprehensive selection of services to ensure your entire flooring experience is seamless and enjoyable. This includes:
- Free measure and estimate: Our experienced team will visit your home and provide a precise measure and estimate, tailored to your needs.
- Expert advice: Our knowledgeable staff can guide you through the process, answering your questions and offering recommendations based on your preferences and requirements.
- Professional fitting: Our highly skilled fitters are NICF-accredited and ensure a flawless and secure installation every time.
Contact us today
At Tailored Flooring, we pride ourselves on providing exceptional customer service, meticulous craftsmanship, and a commitment to creating beautiful and functional flooring solutions for every home. Get in touch today to schedule a free measure and consultation and discover the perfect flooring for your needs.
Summary of Reviews
Poor Customer Service and Unreliability
The majority of the 1-star reviews expressed frustration and disappointment with Tailored Flooring's customer service and reliability. Reviewers reported difficulties in getting in touch with the company, receiving quotes, and getting their orders fulfilled. Some reviewers even reported being left with unfinished work, damaged flooring, and unreturned calls and emails.
Unfulfilled Expectations and False Promises
Some reviewers felt misled by Tailored Flooring's promises and expectations. One reviewer was told that the carpet runner was too complicated to fit, while another was left with an unfinished job due to faulty flooring. Reviewers reported feeling let down and disappointed by the company's lack of transparency and honesty.
Positive Experiences with Tailored Flooring
On a more positive note, the 5-star reviews highlighted the excellent customer service, competitive quotes, and high-quality workmanship provided by Tailored Flooring. Reviewers praised the company's professionalism, reliability, and attention to detail. Many reviewers highly recommended the company and expressed satisfaction with their finished flooring.
