Your Perfect Solution is Just a Fitting Away
At Carpet GIANT, we are committed to providing the highest level of service to our customers. We pride ourselves on our extensive range of carpets, rugs, and flooring solutions, as well as our expert advice and guidance to ensure that you find the perfect product for your home or business. Our team of knowledgeable sales staff are always on hand to assist you in making the right choice for your specific needs.
Our Services
We understand that choosing the right carpet or flooring can be a daunting task, which is why we offer a range of services to make the process as smooth and stress-free as possible. Our team of experts are happy to provide free, no-obligation consultations in the comfort of your own home, at a time that suits you. We can help you measure your rooms, provide recommendations, and offer a no-obligation estimate.
Products
At Carpet GIANT, we have a vast range of products to suit every taste and budget. Whether you're looking for a luxurious carpet, a stylish rug, or a practical and durable flooring solution, we have something for everyone. Our extensive range includes:
- Carpets: A vast selection of carpets in a variety of colours, textures, and styles to suit every room in your home.
- Rugs: A beautiful collection of rugs that can add a touch of elegance and sophistication to any room.
- Vinyl: A fashionable and durable option for kitchens, bathrooms, and other areas prone to moisture.
- Laminate: A budget-friendly and practical option that mimics the look of wood, stone, or tile.
- Artificial Grass: The perfect solution for your garden, patio, or balcony.
Stores
At Carpet GIANT, we have a range of convenient locations throughout Kent and surrounding areas. Our stores are fully stocked with a wide selection of products, and our friendly and knowledgeable staff are always on hand to offer advice and guidance. Our stores are located in Ashford, Charlton, Croydon, Maidstone, Orpington, and Sittingbourne.
Get in Touch
If you have any questions, require further information, or would like to book a free consultation, please don't hesitate to contact us. You can find our contact details on our website, or visit one of our stores where our friendly staff will be happy to assist you.
Overall Experience
The majority of customers have had a positive experience with Carpet Giant, praising the helpful staff, reasonable prices, and professional fitting. However, there were a few incidents where customers experienced issues with the fitting, such as damaged carpets and vinyl, and poor customer service from certain staff members.
Positive Aspects
Many customers appreciated the knowledgeable and helpful staff, who were able to assist them in finding the perfect flooring solution. The prices were deemed reasonable, and the fitting was done professionally. Some customers also appreciated the discounts offered, such as the blue light discount.
Negative Aspects
A few customers experienced issues with the fitting, including damaged carpets and vinyl, and poor workmanship. One customer had to wait two weeks for the replacement carpet to be fitted, which caused inconvenience. Additionally, some customers experienced poor customer service from certain staff members, who were deemed rude and uninterested.
