Transforming spaces, one floor at a time.
At City Carpets & Flooring, we've been serving the flooring needs of Essex for over 25 years. As a family-owned and operated business, we pride ourselves on our exceptional customer service, top-quality products, and experienced fitters. Based in Chelmsford, Essex, we offer exclusive flooring solutions and outstanding customer service to ensure that our customers have the best possible experience.
Expert Flooring Solutions
Our team of flooring experts is available 6 days a week to discuss your requirements and guide you through the process of selecting and installing new flooring. We offer a range of services, including free home visits and store appointments, to ensure that you receive the best possible advice and guidance.
Services We Offer
- Room measuring: We will measure your space to ensure that you get the perfect fit for your new flooring.
- Uplift and disposal: We will take care of the removal of your old flooring, leaving your space clean and ready for the new installation.
- Delivery: We will deliver your new flooring to your doorstep, ensuring that it's where you want it to be.
- Floor fitting: Our experienced fitters will install your new flooring quickly and efficiently, leaving you with a beautiful and functional space.
Our Commitment to Quality
At City Carpets & Flooring, we're committed to providing the highest quality products and services. We believe in doing things correctly the first time, and we take pride in our attention to detail and commitment to customer satisfaction. Whether you're looking for carpet, laminate flooring, wood flooring, or rugs, we have the expertise and resources to help you find the perfect solution for your needs.
About Our Team
Our team is comprised of knowledgeable and experienced professionals who are dedicated to providing exceptional customer service. From our flooring experts to our fitters, everyone at City Carpets & Flooring is passionate about helping you achieve the flooring of your dreams. We understand that purchasing new flooring can be a daunting task, which is why we're committed to making the process as smooth and stress-free as possible.
Testimonials
- "Could not be happier with their whole service. Pierre quickly measured up and followed by a prompt quotation which was 800 cheaper than the previous one. A fitting date was quickly arranged with Richard and his assistant laminating and Glen and his assistant taking care of the carpet fitting. Completed after two days meaning very happy customers. Oh and the carpets great quality." - John O'Prey
- "For the past couple of years, I have been a customer of City Carpets and Flooring. They have always provided excellent customer service, brilliant quality products, and great end results with their fitting. The staff is very friendly and punctual, and for these reasons, I highly recommend this team for any of your flooring needs!" - Nadir Ahmed
Get in Touch
If you're ready to transform your space with beautiful new flooring, booking an appointment with us is a breeze. Simply visit our website, click on the "Book an Appointment" button, and fill out the form with your name, contact information, and a brief description of what type of flooring you're interested in. Our team will then get back to you as soon as possible to schedule a time that works best for you.
Excellent Customer Service
The staff at City Carpets have been consistently praised for their politeness, helpfulness, and friendliness. Many reviewers have mentioned that the staff went above and beyond to ensure they were satisfied with their experience.
Wide Range of Products
The showroom has been described as "excellent" with an "unbelievable choice" of floor coverings. Reviewers have been impressed with the variety of options available, making it easy to find the perfect product for their needs.
Prompt and Efficient Service
The company has been commended for their prompt service, with some reviewers receiving their products in as little as 10 days. The fitters have been praised for their efficiency, completing jobs quickly and to a high standard.
High-Quality Products
Many reviewers have been thrilled with the quality of their products, describing their new carpets and flooring as "lovely", "soft", and "great quality".
Recommendations
The majority of reviewers have stated that they would highly recommend City Carpets to others, citing their excellent service, product range, and quality of workmanship as reasons why.
