Transforming Spaces, Enhancing Lives, One Floor at a Time
A Legacy of Quality and Customer Service
Chappells Carpets stands tall as one of the leading independent retailers of flooring and carpets in Bradford. For over 53 years, we have provided discerning customers throughout West Yorkshire, Yorkshire, and the UK with an unparalleled selection of quality carpets, vinyl flooring, and expert advice. We are renowned throughout the region for our exceptional customer service, friendly staff, and meticulous attention to detail.
Wide Range of Quality Carpets and Flooring
Our impressive showroom houses a vast array of carpets and flooring options to suit every taste and budget. From luxurious deep pile carpets to eye-catching patterned carpets and practical vinyl flooring, we have something for every room and lifestyle. Our knowledgeable staff will be delighted to guide you through our impressive selection and help you find the perfect products to enhance your home.
Expert Expertise and Attention to Detail
At Chappells Carpets, we understand the importance of a seamless and professional installation. Our experienced team of fitters are highly skilled and meticulous in their work, ensuring that every carpet is laid to perfection. We strive to deliver outstanding workmanship and pay close attention to every detail, ensuring a perfect and lasting finish.
Unwavering Customer Commitment
Throughout our decades in business, we have built a reputation for outstanding customer service and unwavering commitment. We are proud of the positive feedback we receive from our valued clients, who repeatedly praise our professionalism, attention to detail, and commitment to client satisfaction.
Airbag Powered Scissor Lifts for Safety and Efficiency
We utilise state-of-the-art airbag powered scissor lifts that conform to the stringent British and European safety standards (EN 1570). These lifts ensure safe and efficient handling and installation of all carpets and flooring materials, delivering a seamless and worry-free experience for our customers.
Overview of Reviews
Excellent Service and Quality
The majority of reviewers praised Chappells Carpets for their excellent service, knowledgeable staff, and good quality carpets. Several reviewers mentioned the professionalism and expertise of the fitters, particularly Bob, who went above and beyond to ensure a perfect fit. The owners were described as patient, chatty, and helpful in guiding customers through the carpet selection and installation process.
Negative Experience
However, one reviewer had a negative experience with Chappells Carpets. They reported that the fitter damaged their speaker cables and ruined their doors during the installation process. Despite agreeing to skim the doors, the fitter refused to do so and instead chipped the bottom of the doors, leaving a mess and charging the customer 20 for the "service". The reviewer also accused the owner of failing to rectify the issues and not providing new carpet strips as quoted.
Staff and Shop
The shop was described as well-established and independent, with knowledgeable staff who are willing to help with carpet selection and installation.
