Transforming spaces, one floor at a time
A Passion for Classically Beautiful Flooring
Floors of Stone, established in 2007, has established itself as a leading supplier of high-quality stone flooring. We bring a wealth of expertise and passion to the world of flooring, offering a diverse selection of natural stone tiles, porcelain tiles, and wood flooring solutions.
Experience and Expertise
Our knowledgeable and friendly staff have extensive experience in helping clients create stunning and functional floors. We take pride in understanding your needs and delivering personalized recommendations to suit your style, budget, and project requirements.
The Diverse Range
At Floors of Stone, we curate a stunning array of flooring options to elevate any space. From the timeless elegance of natural stone tiles to the contemporary beauty of porcelain tiles and the warmth of solid wood, we offer:
- Natural Stone Tiles: Travertine, Limestone, Marble, Slate, Sandstone
- Porcelain Tiles: Porcelain in a variety of colors and finishes
- Terracotta Tiles: Authentic terracotta tiles for a traditional touch
- Wood Flooring: Reclaimed, engineered, and solid wood options
Commitment to Quality and Sustainability
We prioritize quality and sustainability, offering ethically sourced materials and environmentally responsible practices. Each tile is meticulously chosen for its beauty, durability, and unique characteristics.
Personalized Service and Support
From initial consultation to installation and beyond, we offer comprehensive support throughout your flooring journey. We provide:
- Free samples and consultations
- Competitive pricing and delivery options
- Expert advice on installation and maintenance
- Excellent customer service and support
Join Us at Floors of Stone
Discover the endless possibilities that await at Floors of Stone. Visit our showroom to explore our extensive range of flooring options, chat with our knowledgeable staff, and find the perfect materials to bring your vision to life.
Product Quality and Delivery Issues
The reviews highlight issues with the quality of the tiles and delivery services provided by Floors of Stone. One customer reported receiving broken tiles, with nearly 20-25% of the shipment damaged. Another customer experienced issues with the calibration of the slabs, with some being in poor condition and breaking easily.
Customer Service and Communication
Several customers expressed frustration with the company's customer service and communication. One customer had to hire a pallet truck and purchase ratchets to move the tiles for collection, which took three weeks to arrange. Another customer experienced problems with the delivery company, including missed calls and failed promises.
Positive Experiences
However, many customers reported positive experiences with Floors of Stone, praising the quality of the stone, competitive pricing, and helpful staff. Several customers specifically mentioned the excellent customer service they received from staff members Ellie and Molly.
Delivery and Shipping
Some customers experienced issues with the delivery and shipping of their orders. One customer was disappointed with the haulage company chosen by Floors of Stone, which resulted in delays and lost pallets. Another customer was unhappy with the lack of communication from the delivery company.
