Your floors, our expertise: transforming spaces, one floor at a time
Our Story
At Floors for Thought, we are a small, family-run business with a passion for providing high-quality floor coverings to suit all tastes and budgets. Established in 2004, we spotted a gap in the marketplace for an independent, unbiased retailer supplying an extensive range of floor coverings.
What Sets Us Apart
We are a small, family-run firm, and we genuinely care about our customers. We're also passionate about flooring! We're committed to sourcing the best floor coverings to meet your needs at affordable prices. Whether you're looking for a cosy but hardwearing carpet for your living room, sustainable wood flooring for a home office, or sumptuous yet stain-resistant carpeting for a hotel lobby, we'll find the right solution for your needs.
Our Services
As a fully independent flooring supplier, we can source, supply, and install floor coverings from any manufacturer. Our expertise allows us to provide expert advice and guidance on selecting the perfect floor covering for your needs. We're proud of our impressive range of products, which includes natural fibre carpets, recycled carpet, rugs, and wood and laminate flooring, as well as Amtico, vinyl, and other easy-care alternatives.
After Care
At Floors for Thought, we understand the importance of preserving the beauty of your floor coverings. Here are a few tips to help you do just that:
- Vacuum regularly to remove dirt and debris
- Rotate rugs and carpets periodically to prevent uneven wear
- Avoid using harsh chemicals or abrasive cleaners
- Dry spills and stains promptly to prevent damage
Why Choose Us?
We're a small, family-run firm with a genuine passion for flooring. We're committed to sourcing the best floor coverings to meet your needs at affordable prices. Whether you're looking for a new carpet, rug, or hardwood flooring, we'll find the right solution for your needs.
Areas We Cover
We supply and install flooring for clients across South West and Central London as well as Surrey, Berkshire, Hampshire, Sussex, and Kent. With our Home Serve service, we occasionally carry out work further afield.
What Our Customers Say
Don't just take it from us - let our customers do the talking! Here are a few testimonials that demonstrate our commitment to excellent service and quality products:
- "The finish was fantastic, I wouldn't hesitate to use these guys again, they have reinstated my confidence in the carpet industry!" - Lianne Lewis, Google Review
- "They're knowledgeable, efficient, and accommodating and the finished product is beautiful!" - Natalie Simmonds, Google Review
- "I would highly recommend Floors for Thought, I'll certainly be heading back when my kitchen and bathroom are ready for a new floor!" - Victoria Adams, Google Review
Get in Touch
To learn more about our products and services, please don't hesitate to contact us. Our team is always happy to help you find the perfect floor covering for your needs.
Disappointing Experiences
Several customers express their disappointment with the service they received from Floors for Thought. Patrick Webster, who rated the company 1/5 stars, claims that he was overcharged and that the company's managing director tried to intimidate him into paying a higher price. Another customer, Quentin Mullins, rated the company 2/5 stars and stated that they struggled to get a quote from the company, despite repeated emails.
Positive Feedback
However, many customers have had positive experiences with Floors for Thought. Henri Knight, who rated the company 4/5 stars, praised the company's customer service and the quality of their carpets. Rob Dembitz, who also gave a 5-star rating, described the company's staff as "super creative, quick to respond, and couldn't have been more helpful." Other customers, such as Andrew McLeod, Gina Lloyd, Michael Kirk-Martin, Peter P., William Smith, and Angela, all gave the company 5-star ratings and praised their helpful staff, good customer service, and high-quality work.
Frustrating Experiences
A few customers experienced frustrating situations when dealing with Floors for Thought. Jonathan Hunter, who rated the company 2/5 stars, stated that their initial impressions were good, but that their follow-up appointment was cancelled three times without any effort to reschedule. The company's high pressure sales tactics were also a concern for some customers, with Patrick Webster mentioning that the managing director tried to intimidate him into paying a higher price.
