Transforming spaces, one floor at a time
Established in 1968, KD Hawes Flooring has become a trusted authority in floorcovering solutions across Bedfordshire and beyond. With a long-standing reputation for quality and expertise, we provide a comprehensive selection of flooring options and world-renowned brands.
Our Expertise
Our experienced team understands the unique needs of different projects and offer tailored solutions to meet your individual requirements. We provide:
Consultation & Design
- Free consultations to discuss your vision and budget.
- Comprehensive project planning and design.
- Expert advice on choosing the right flooring materials for your space.
Wide Range of Products
- Carpets: Explore a vast array of carpets, from luxurious natural fibers to budget-friendly options.
- Luxury Vinyl Tiles (LVT): Discover the elegance and functionality of Karndean and Amtico designer floors.
- Laminate Flooring: Quick Step laminate flooring offers durability and affordability.
- Wood Flooring: Choose from solid or engineered wood flooring for classic beauty and warmth.
- Commercial Flooring: Wide selection of safety flooring and contract flooring options.
Unparalleled Service
- Free, no-obligation estimates.
- Professional installation by fully qualified fitters.
- Fast and efficient turnarounds.
- Lifetime installation guarantee.
- Competitive prices and special discounts on all brands.
Visit Our Showroom
Step into our spacious 2000 sq ft showroom and browse through thousands of samples from leading brands. Our friendly staff will be happy to guide you through the selection and provide personalized recommendations.
More Than Just Flooring
At KD Hawes Flooring, we believe in building relationships with our clients. We take pride in offering exceptional customer service, ensuring your complete satisfaction throughout the process. Our commitment to quality and value has earned us a loyal following of clients across the region.
Flooring and Customer Service Experience
Positive Experience
Many customers have reported positive experiences with the flooring company, praising the quality of work, reasonable prices, and excellent customer service. Some customers have specifically mentioned the helpfulness of staff members, such as Sarah Winter, Colin, and Claire, who went above and beyond to ensure customer satisfaction.
Flooring Quality and Installation
The quality of the flooring and installation have been praised by many customers, with some mentioning that the finished result exceeded their expectations. The flooring fitters, such as Jay, Carl, Scott, and Richard, have been commended for their professionalism, neatness, and attention to detail.
Negative Experience
On the other hand, some customers have reported negative experiences, including issues with incorrect product provision, missed quotes, and poor after-sales service. One customer reported that the company refused to refund an incorrect adhesive, while another customer had to cancel an event due to the company's failure to install the flooring on time.
Common Issues
The most common issues reported by customers include poor communication, lack of accountability, and unreasonable inflexibility.
