Your First Choice Source for Beautiful Hardwood Flooring
At Trendy Flooring, we pride ourselves on being one of the leading suppliers and designers of Engineered and Solid Wood Floor, Laminate, and LVT's in the UK. With years of experience, our team has built a reputation for providing exceptional customer service and expert advice to ensure that our customers receive the perfect flooring solution for their needs.
Our Services
At Trendy Flooring, we offer a range of services to cater to our customers' individual needs. Our services include:
- Supply: We supply a vast range of wood flooring products, including Engineered and Solid Wood Floors, Laminate, and LVT's, from well-known brands and manufacturers.
- Fitting: Our team of professional fitters are skilled in installing flooring solutions, ensuring that the flooring is installed to the highest standard.
- Design: Our design team is capable of creating bespoke designs and custom inlays to meet our customers' unique requirements.
- Maintenance: We provide maintenance services to ensure that the flooring remains in pristine condition.
Why Choose Trendy Flooring?
At Trendy Flooring, we believe that customer service is paramount. Our team is dedicated to providing exceptional service, ensuring that our customers receive the best possible experience. We achieve this by:
- Offering a wide range of products: We supply a vast selection of wood flooring products, allowing our customers to choose the perfect flooring solution for their needs.
- Providing expert advice: Our team is comprised of experts in the flooring industry, ensuring that our customers receive the best possible advice and guidance.
- Delivering quality products: We source our products from reputable suppliers, ensuring that our customers receive high-quality products that meet their expectations.
Our Strategy
At Trendy Flooring, we believe that customer satisfaction is key to our success. Our strategy is reflected in the following six ways:
- Customer Service: We strive to deliver exceptional customer service, ensuring that our customers receive the best possible experience.
- Quality Products: We source our products from reputable suppliers, ensuring that our customers receive high-quality products.
- Orders and Delivery: We ensure that orders are processed quickly and efficiently, ensuring that our customers receive their products promptly.
- Installation: Our team of professional fitters are skilled in installing flooring solutions, ensuring that the flooring is installed to the highest standard.
- Prices: We offer competitive pricing, ensuring that our customers receive the best possible value for their money.
- Guarantee: We stand behind the quality of our products and services, offering a satisfaction guarantee.
About Our Showroom
Our showroom is located in Orpington within Bromley, Bexley, Addington, and Beacon Heat. We welcome customers to visit our showroom, where they can view our range of products, speak with our experts, and receive personalized advice.
Contact Us
For more information, to place an order, or to schedule a consultation, please contact us at:
Phone: 02039044833
Email: sales@trendyflooring.co.uk
Quality of Service
The quality of service at Trendy Flooring, Orpington, has been a major concern for several customers. Some reviewers have mentioned that the staff is unhelpful, lazy, and unprofessional. They have been accused of not declaring important policies, such as refund deductions, to customers before purchase. Furthermore, they have been slow to respond to customer queries and issues, leaving some customers feeling frustrated and disappointed.
Product Quality
On the other hand, some customers have been satisfied with the quality of the flooring products offered by Trendy Flooring. Reviewers have praised the top-quality flooring, which has exceeded their expectations. The product range has also been commended, with one reviewer stating that the showroom has a large selection of flooring options.
Installation and Fitting
The installation and fitting services offered by Trendy Flooring have received mixed reviews. While some customers have been satisfied with the professionalism and workmanship of the installation team, others have experienced issues with the installation process, including poor communication and a lack of accountability.
Pricing and Policies
Some customers have taken issue with the pricing and policies at Trendy Flooring. Reviewers have mentioned that the pricing can be unclear, and some policies, such as delivery charges, can be misleading or unfair.
