Experience the Expertise, Enjoy the Difference
A Family Tradition, A Customer Focus
The London Carpet and Flooring Company boasts a rich heritage, built on generations of experience and unwavering dedication to customer satisfaction. For decades, we've been guiding Londoners and businesses towards the perfect flooring solutions for their homes and workplaces.
Expert Guidance & Personal Attention
Our expert team understands the unique needs of every project. We offer a comprehensive consultation service, meticulously assessing your space and requirements to propose the most suitable materials and installation methods. Our dedicated staff will guide you through every step of the process, from selecting the perfect carpet or flooring to meticulous measuring and professional installation.
Unparalleled Selection & Quality
We offer an unparalleled selection of flooring options to fit your individual taste and budget. From classic wool carpets to contemporary luxury vinyl, classic hardwood to durable laminate flooring, our diverse range caters to every style and functionality. We proudly partner with leading manufacturers, ensuring you access to the highest quality materials and exceptional craftsmanship.
Tailored Solutions & Unwavering Support
At The London Carpet and Flooring Company, we believe in customized solutions. Our bespoke rug and carpet design services let you create a unique piece that adds a personal touch to your space. We also offer flexible financing options and efficient disposal services for your existing flooring.
Our Commitment
At the heart of our business lies a genuine commitment to customer satisfaction. We pride ourselves on our impeccable reputation for professionalism, meticulous craftsmanship, and unparalleled customer service. We are dedicated to exceeding your expectations and delivering a seamless, enjoyable experience from start to finish.
Services Offered
- Carpet & Flooring Selection & Consultation
- Professional Measuring & Quotation
- Expert Installation & Fitting
- Bespoke Rug & Carpet Design
- Disposal of Existing Flooring
- Comprehensive Aftercare & Support
Overall Rating: 5/7
Customer Service
The majority of reviewers praised the excellent customer service provided by the company, highlighting the friendly and helpful nature of the staff, including the owner Terry. Many mentioned that the team kept them informed throughout the process and were responsive to their needs.
Product Quality and Range
Reviewers were also pleased with the quality and range of floor coverings offered by the company. Several mentioned that they were happy with the carpet quality and the price was reasonable compared to other companies.
Fitting and Installation
The fitters were praised for their efficiency, friendliness, and attention to detail. Many reviewers mentioned that the installation was quick and tidy, with some noting that the fitters were helpful in advising on the positioning of the joining strip.
Design and Consultation
Terry, the owner, was commended for his design skills, with one reviewer stating that he did a wonderful job designing the new carpet for their Opticians practice.
Issues and Complaints
Unfortunately, not all reviewers had a positive experience. Two reviewers expressed dissatisfaction with the service, citing unresponsiveness, miscommunication, and poor workmanship.
