Supplying Beautiful Flooring, One Home at a Time.
Introduction
At Oxford Flooring, we take pride in providing exceptional flooring solutions for every room in your home. With over two decades of experience, we have become Oxfordshire's leading supplier and fitter of high-quality carpets, engineered wood flooring, vinyl flooring, and ceramic tiles.
Our Expertise
Our team of experienced professionals is passionate about helping you find the perfect flooring solution for your unique needs and tastes. We take the time to understand your requirements, budget, and design preferences to offer personalized recommendations and exceptional service every step of the way.
Products and Services
We offer a diverse array of flooring products to suit every taste and budget:
- Carpets: A vast selection of stunning, high-quality carpets for every room, from classic wool options to contemporary synthetics.
- Wooden Flooring: Sourced from sustainable forests, our engineered wood flooring guarantees durability and warmth.
- Vinyl Flooring: Realistic replicates of natural materials, offering exceptional durability and noise reduction.
- Ceramic Tiles: Add a touch of elegance and sophistication to your space with our wide range of ceramic tiles.
Exceptional Customer Service
We understand that choosing the right flooring can be overwhelming, which is why we offer:
- Free consultations: Our experienced staff will visit your home and provide personalized recommendations.
- Mobile Showroom: View a vast selection of products in the comfort of your home.
- Competitive Quotes: We provide transparent and affordable pricing for all our services.
- Expert Installation: Our skilled fitters ensure a professional and flawless installation every time.
Customer Testimonials
"Ox Flooring are simply amazing! They replaced a faulty carpet in my living room with no fuss, and at no cost. I highly recommend their exceptional service and attention to detail." - C. Clements
"The team at Oxford Flooring were incredibly helpful and knowledgeable. They guided me through the entire process of choosing and installing new flooring for my office building." - Mrs Claire Jones
Conclusion
At Oxford Flooring, we believe in delivering exceptional flooring solutions with exceptional customer service. Contact us today and let us help you achieve the beautiful and functional floors you've always dreamed of!
Mixed Experiences
Positive Comments: While some customers had excellent experiences with OX Flooring, others encountered significant issues with communication, quotes, and service.
Negative Comments: Unfortunately, several customers reported poor customer service, including delays, unreturned calls, and even allegations of fraud. One customer warned others to not use the company, citing an investigation for serious fraud.
Specific Issues: Some customers had trouble getting quotes, with one reviewer noting that the fitter came to measure up but the quote was incorrect. Another reviewer experienced poor communication, with staff failing to return calls or respond to messages. Additionally, some customers reported delays or changes to fitting dates, leading to inconvenience and frustration.
redeeming qualities: On the other hand, some reviewers praised the helpfulness of staff, particularly Dylan, who went above and beyond to assist with fitting and after-sales service. Others appreciated the variety of flooring options and competitive pricing.
