Creating Inspiring Spaces, One Floor at a Time
Welcome to Brook Flooring, the leading flooring specialists located in the coastal village of Warsash, between Southampton and Portsmouth. Established for many years, our business has built a solid reputation for providing superior customer service, an unparalleled range of flooring products, and a dedicated after-sales team that ensures your experience is seamless from selection to installation. Our showroom, spanning over 2000 sq ft, showcases an extensive array of quality flooring options, allowing you to explore and choose the perfect solution for your space.
Our Services
At Brook Flooring, our dedicated staff provides expert advice and assistance in selecting the ideal flooring solution for your needs, whether you're upgrading your home, commercial setting, or even your boat. With our extensive range of top-quality products from the best flooring companies, you'll find a wide variety of carpets, LVT, wood, cushion vinyl, laminate, and luxury vinyl tile options. We excel in creating bespoke products tailored to your requirements, with services such as carpet colour matching and personalised wooden flooring designs.
Home Consultation and Estimates
Brook Flooring offers free home consultations and estimates, making it easy for you to make an informed decision. Our experienced team will visit your location, assess the area, and advise you on the best options based on your preferences, measurements, and existing decor. By taking into account the practicalities and style goals for your space, we can ensure the perfect solution. We also offer free damp testing to guarantee the optimal performance of your selected flooring.
Tailored Matting Solutions
To complement your new flooring, we supply a wide range of matting solutions for entrance halls, conservatories, porches, or orangeries. Our matting not only adds a stylish touch but also protects your new floor covering.
A Dedicated Fitting Team
Our skilled in-house fitting team ensures a precise and hassle-free installation. With extensive experience fitting flooring in various locations, our experts can achieve any style or trend effortlessly. This, coupled with our commitment to customer satisfaction, guarantees a perfect finish, every time.
Commercial Flooring Solutions
Brook Flooring's expertise extends to commercial properties, offering an extensive range of options to accommodate diverse settings. From offices and schools to retail and other high-traffic environments, our solutions meet functional and aesthetic needs while providing resilience and easy maintenance.
Colour Matching and Samples
Unsure about the perfect colour or style for your flooring? At Brook Flooring, we provide an invaluable carpet colour matching service, allowing you to select the precise shade and tone for your home. Additionally, we offer samples of all products so you can take them home and envision them in your space before making a decision. This way, you can be confident that your flooring choice will complement your existing decor.
Visit Us Today
We warmly invite you to explore our showroom and browse our exceptional range of flooring options in a relaxed and welcoming atmosphere. Our knowledgeable staff are always on hand to offer expert advice and guidance, helping you make the right choice for your home or business. Don't hesitate to get in touch with us today to arrange your free home consultation and estimate.
Disappointing Experience
It appears that not all customers have had a positive experience with this company, with one reviewer expressing extreme dissatisfaction. Tyrone Leese, who gave a 1-star rating, reported that the fitter who installed their carpet was "very rude and nasty". Furthermore, they claimed that the carpet was overpriced, fitted incorrectly, and the company itself is unreliable.
Excellent Service and Workmanship
On the other hand, several reviewers had a very positive experience with this company. Anne Daunou, who gave a 5-star rating, praised the "fantastic customer service" and "highly skilled fitter". She mentioned that the order was processed quickly and fitted within a few days at a good price. Tony Wilmot and Mark Cummins also gave 5-star ratings, commending the friendly staff, good prices, and outstanding workmanship by the fitters.
Price and Quality
One common theme among the positive reviews is the company's competitive pricing and high-quality products. Mark Cummins mentioned that the flooring was "really great" and "very reasonably priced", while Tony Wilmot praised the "top workmanship" by the fitting team.
Conclusion
It is evident that this company has faced some criticism regarding the behavior of their fitters and the quality of their work. However, the majority of reviewers have had a positive experience, praising the excellent customer service, competitive pricing, and high-quality products.
