Transforming your space, enhancing your life
At General & Technical Flooring Services, we are a commercial flooring company with over 25 years of experience in providing exceptional flooring solutions to clients across Scotland. Since our inception in 1994, we have built a reputation for delivering high-quality services, professionalism, and personalized customer care. Our team of expert floorers is dedicated to ensuring that every project we undertake is completed to the highest standard, on time, and within budget.
Who We Are
As a family-owned business, we take pride in our strong work ethic and commitment to teamwork. Our directors and team members are experts in their respective fields, with years of experience in the flooring industry. We believe in constantly upskilling our team to ensure that our services remain unparalleled in the marketplace.
Our Services
At General & Technical Flooring Services, we offer a wide range of commercial flooring solutions to cater to the diverse needs of our clients. Our services include:
- Design and specification
- Supply and installation
- Maintenance and repair
- Expert advice and guidance
Whether you're a business operator, architect, designer, or contractor, we can help you find the perfect flooring solution for your project. Our team is dedicated to providing personalized attention to ensure that your project is completed to your exact specifications and budget.
Health & Safety
At General & Technical Flooring Services, the safety and well-being of our clients, staff, and the general public is our utmost priority. We believe that health, safety, and environment (HSE) are interdependent and that our responsibilities in these areas are of paramount importance. To this end, we invest heavily in training and development programs to ensure that our staff are equipped to work safely and efficiently in all situations.
Sustainability & Corporate Social Responsibility
As a responsible business, we are committed to making a positive impact on the environment and the communities we serve. We believe that sustainability is essential for the long-term success of our business and the broader construction industry. We strive to reduce our carbon footprint by adopting eco-friendly practices and sourcing products from environmentally responsible suppliers.
Our Accreditations
As a testament to our commitment to quality, health, and safety, we hold various accreditations and certifications, including:
- OHSAS 18001:2007 ( Occupational Health and Safety Assessment Series)
- ISO 14001:2015 (Environmental Management System)
- ISO 9001:2015 (Quality Management System)
Contact Us
At General & Technical Flooring Services, we pride ourselves on providing exceptional customer service and support. If you have any questions or would like to learn more about our services, please do not hesitate to get in touch.
- Aberdeen Office: Unit C, Hydropark Tern Place, Denmore Road, Bridge of Don, Aberdeen AB23 8JX
- Livingston Office: Rankine Square, Deans South West Industrial Estate, Livingston EH54 8SH
- Phone: 01224 698288 (Aberdeen) or 01506 469142 (Livingston)
- Email: enquiries@gtfsl.co.uk
- Website: (Coming Soon)
Communication Issues
Teresa Williamson, a dissatisfied customer, has given this company a 1-star rating. She has highlighted a significant issue with the company's communication methodology. According to her, the company advertises online but refuses to answer the phone numbers provided, and it doesn't maintain a consistent operating schedule. This, she claims, makes it impossible for customers to get in touch with the company. She wonders why the company doesn't provide its opening hours on its website, so customers know when to call.
Furthermore, she believes that the company should inform its potential customers when it's closed on certain days, to avoid wasting anyone's time. Teresa concludes her review by stating that the company's communication is unprofessional.
Service Standards
It appears that this company has failed to meet basic service standards, particularly in terms of communication. The lack of clear contact information, inconsistent operating hours, and failure to provide transparency regarding availability can lead to a poor customer experience. Customers expect a certain level of professionalism from companies they interact with, and this company seems to have fallen short.
