Transform Your Space with Quality and Affordability
Passionate about Premium Hardwood
Wood and Beyond is a trusted importer and supplier of exceptional quality hardwood products, serving discerning customers across the country. We specialize in offering a diverse range of solid wood flooring, engineered wood flooring, decking boards, and stunning solid wood worktops.
Exceptional Quality & Unrivaled Prices
Our unwavering commitment to quality and sustainability ensures that we source only the finest materials from sustainable forests. This dedication is further reflected in our competitive pricing strategy, ensuring that premium quality products are accessible to all.
Expert Craftsmanship & Bespoke Options
With years of experience in the hardwood industry, our skilled team understands the importance of meticulous craftsmanship and attention to detail. We also offer bespoke options to match your unique style and preferences.
Empowering You with Visualisation Tools
To help you envision your dream home, we provide an innovative room visualiser tool - an augmented reality feature that allows you to visualise our flooring in your own space before making a purchase.
Wide Selection & Ready-to-Deliver
Our extensive range includes traditional solid wood flooring, engineered wood flooring, modern herringbone designs, luxurious vinyl flooring, and durable laminate flooring. All the products you see on our website are readily available and can be delivered promptly.
More than just products, we offer peace of mind.We pride ourselves on providing excellent customer service, responsive support, and comprehensive information on all our products. From expert advice to efficient delivery and seamless installation, we are committed to exceeding your expectations.
Disappointing Experience with Wood and Beyond
Wood and Beyond has been the subject of several negative reviews, with customers expressing their disappointment with the company's products and customer service.
Quality Issues
Many customers have reported receiving products that did not match the advertised specifications. For example, some have received wood with a veneer thickness of 2mm instead of the promised 3mm. This has led to customer dissatisfaction and frustration.
Poor Customer Service
Wood and Beyond's customer service has also been criticized. Some customers have reported being met with aggressive and rude representatives when trying to resolve issues or make returns. In some cases, customers have been charged for return collection and exchange orders have been lost or delayed.
Arrogant and Uncaring Staff
Several customers have reported encountering arrogant and uncaring staff when trying to resolve issues with their orders. Some have been left feeling upset and frustrated after being transferred from one representative to another only to be met with more delays and unhelpful responses.
A Positive Experience (But Not Unique)
On the other hand, one customer has reported a positive experience with Wood and Beyond. They were pleased with the company's products and service, and appreciated the free samples they received to help them make a decision. However, this positive experience is not unique, and many other customers have reported similar issues.
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