NOTHING IS TOO MUCH TROUBLE
At Westminster Carpets & Flooring, we pride ourselves on being a family-run business with a passion for providing exceptional service and unparalleled product choices. With over three decades of expertise in the flooring industry, our dedicated team is committed to delivering outstanding results, exceeding customer expectations, and building long-standing relationships.
Our Services
As a leading supplier of premium carpets, vinyl tiles, and other flooring solutions, we offer a comprehensive range of services to cater to the diverse needs of our customers. From initial consultations to expert installation and after-sales support, our experienced team is dedicated to ensuring that every client receives the highest level of service and satisfaction.
Premium Products
Our extensive product range includes a vast selection of:
- Carpets: from traditional to modern designs, in various pile thicknesses and fiber types
- Vinyl Tiles: waterproof, eco-friendly, and designed for high-traffic areas
- Laminate Flooring: durable, affordable, and realistic wood-grain finishes
- Wood Flooring: engineered wood, solid hardwood, and engineered hardwood options
- Bespoke Rug Making: custom-designed rugs tailored to your specific needs and preferences
Partnerships and Expertise
With over three decades of experience, our team has established strong partnerships with leading manufacturers, ensuring our customers have access to the latest products, innovative designs, and exceptional value. Our expertise lies in providing tailored solutions, meticulously selected to meet the unique requirements of each project, whether commercial or residential.
Customer Testimonials
We take pride in our customers' satisfaction, as evident from the numerous testimonials we've received over the years. From private residences to commercial spaces, our clients have consistently praised our professionalism, attention to detail, and commitment to excellence.
Quality of Service
The quality of service provided by Westminster Carpets has been a major concern for some customers. Some have reported poor experiences, including being insulted by staff members and being hung up on when trying to resolve issues. One customer also reported being overcharged for a small area with no breakdown of costs.
Product Quality and Fitting
On the other hand, many customers have reported excellent experiences with the quality of the carpets and the fitting process. The staff have been described as friendly, professional, and efficient, with some customers highlighting the expertise of specific staff members. The fitting process has been praised for being quick and stress-free, with one customer stating that their stairs, landing, and three bedrooms were completed in under half a day.
Customer Service
Some customers have reported poor customer service, including being insulted and hung up on. However, many others have praised the customer service, stating that the staff are friendly, helpful, and accommodating.
Recommendation
Despite some negative experiences, many customers have highly recommended Westminster Carpets, praising the quality of the products and the service provided.
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