Where the BEST costs LESS
At Crusader Carpets, we take pride in being a family-run business that has been established since 1983. With over three decades of experience, we have built a reputation for providing top-notch carpets and flooring solutions for both domestic and commercial locations. Our commitment to quality, workmanship, and customer satisfaction has earned us a loyal customer base that continues to grow to this day.
Our Story
We were founded by Ron Hall and Steve Davis, who shared a passion for providing excellent service and value for money. Over the years, we have expanded our operations to include a showroom displaying a wide range of carpets, vinyls, and luxury vinyl tiles from major manufacturers. Our showroom is located conveniently on the A36 at Landford, midway between Southampton and Salisbury.
Our Services
At Crusader Carpets, we specialise in supplying and fitting carpets and flooring for both residential and commercial properties. We offer a comprehensive range of products and services, including:
- Quality carpets and flooring from major manufacturers
- Expert advice and recommendations tailored to your specific needs
- Free, no-obligation quotations
- Competitive pricing with inclusive pricing, including fitting, superior underlays, door bars, accessories, and VAT
- Experienced and expert fitters with a minimum of 25 years of experience
- Stress-free fitting guaranteed
Why Choose Us
We pride ourselves on our commitment to providing the highest standards of service and workmanship. Our friendly and knowledgeable team is dedicated to ensuring that your flooring needs are met with the best possible solution. With over 30 years of experience, we have developed a reputation for excellence and professionalism.
What We Do
At Crusader Carpets, we are dedicated to providing top-quality carpets and flooring solutions for both domestic and commercial locations. We take pride in our ability to offer expert advice and recommendations, coupled with a comprehensive range of products from leading manufacturers. Our commitment to quality, workmanship, and customer satisfaction has earned us a loyal customer base that continues to grow.
Get in Touch
We welcome inquiries from potential customers and are always happy to provide free, no-obligation quotations. You can reach us by phone, email, or Facebook. We aim to respond to your enquiry as soon as possible and will arrange for your no-obligation quotation at a time that suits you.
Opening Hours
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: 9:00 am - 4:00 pm
Sunday: Closed
Contact Information
Crusader Carpets Ltd
Partridge Hill, Landford
Salisbury, Wiltshire SP5 2BB
Telephone: +44 (0)1794 323 439
Overview
A mix of exceptional service, competitive pricing, and outstanding workmanship from Crusader Carpets earned them glowing reviews from satisfied customers. However, a few dissatisfied clients had negative experiences, citing poor customer service, lack of communication, and mistakes.
Positive Aspects
Many reviewers praised Crusader Carpets for their excellent customer service, with staff being described as professional, service-minded, and friendly. The company's prices were often noted as being good value, and the fitters were commended for their attention to detail and cleanliness. Good communication was also highlighted, with several reviewers expressing gratitude for updates and clear information.
Negative Aspects
On the other end, a few customers reported poor service, including difficulty getting responses to emails, mistakes, and attempts to shift blame. The company's customer service skills were criticized, with one reviewer even using the term "short man syndrome."
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