Enhancing Your Living Space with Timeless Quality
At Urbane Living, we believe that the art of designing and building spaces is not just about aesthetics; it's about creating environments that work in harmony with their surroundings. For us, it's not just about installing wood floors or carpets; it's about creating a sense of belonging, a sense of community, and a sense of wellness.
Our Philosophy
Our philosophy is built on the foundation of quality, craftsmanship, and sustainability. We believe that the choice of materials and the way they are sourced is crucial in creating a building that not only looks great but also works well. That's why we take the time to understand our customers' needs, their design vision, and their budget, and then work with them to find the perfect solution that meets their requirements.
Our Services
At Urbane Living, we offer a range of services to our customers, including:
Wood Flooring
- Design consultation: Our team of experts will work with you to understand your design vision and help you choose the perfect wood flooring that suits your needs.
- Installation: Our expert installers will ensure that your wood flooring is installed to the highest standards, providing a seamless and hassle-free experience.
- Maintenance: We offer maintenance and repair services to keep your wood flooring looking its best for years to come.
Carpeting
- Design consultation: Our team will work with you to choose the perfect carpet that suits your needs and meets your design requirements.
- Installation: Our expert installers will ensure that your carpet is installed to the highest standards.
- Maintenance: We offer maintenance and repair services to keep your carpet looking its best for years to come.
Wallpapers
- Design consultation: Our team will work with you to choose the perfect wallpaper that suits your needs and meets your design requirements.
- Installation: Our expert installers will ensure that your wallpaper is installed to the highest standards.
Why Choose Urbane Living?
At Urbane Living, we pride ourselves on our commitment to quality, sustainability, and customer service. We believe that the choice of materials and the way they are sourced is crucial in creating a building that not only looks great but also works well. That's why we take the time to understand our customers' needs, their design vision, and their budget, and then work with them to find the perfect solution that meets their requirements.
Our Showroom
Visit our showroom in West London to see our extensive range of wood flooring, carpeting, and wallpapers on display. Our knowledgeable staff will be happy to help you choose the perfect product that suits your needs and budget.
Get in Touch
For more information or to book an appointment at our showroom, please don't hesitate to contact us. We're always happy to help and look forward to working with you.
General Impression
The overall sentiment towards Urbane Living is overwhelmingly positive, with customers praising the company's exceptional service, high-quality products, and professional installation teams.
Staff and Customer Service
The staff at Urbane Living, including Robert, Chris, Adam, and others, were commended for their helpful advice, friendly customer service, and attention to detail. Customers appreciated the personal touch and felt that the staff went out of their way to ensure their satisfaction.
Product Quality and Range
The company's products, including carpets, stair runners, and wooden flooring, were praised for their quality and uniqueness. Customers were impressed with the wide range of options available and the staff's knowledge of the products.
Installation and Fitting
The installation teams were described as excellent, fun, and professional, with customers praising their workmanship and efficiency.
Issues and Complaints
However, one customer had a negative experience with the company, citing poor communication and a no-show for a site visit. This was despite an apology and a second chance being offered.
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