Allow us to get under your feet and we will be on our knees for you
Our Story and Values
At Direct Commercial Flooring, we pride ourselves on being a fresh, reliable, and enthusiastic company that specialises in supplying and fitting high-quality flooring solutions. Our experienced staff, led by Sales Director Duncan Heath, have many years of expertise in the industry and are dedicated to ensuring that our clients receive the best advice and service to meet their specific needs.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. Our core business includes providing quality flooring solutions for the commercial, residential, and retail sectors. We are committed to delivering exceptional products and services that exceed our clients' expectations. Our services include:
Commercial Flooring
Direct Commercial Flooring specialises in providing high-quality flooring solutions for the commercial sector. We offer a vast range of products, including hard-wearing carpets and carpet tiles, long-lasting laminates and vinyl, and artificial turf. Our expertise in commercial flooring has made us a preferred supplier to many house builders, and we have a strong relationship with the industry.
House Building Installations
We offer a comprehensive installation service for new home builders, providing a full home flooring and installation service for every new home built. Our quality service and value for money have attracted many new house builders to join our list of clients.
Retail Supply Chain
Our link to retail through Euro-Carpets enables us to provide quality flooring and household products to the domestic market. We also supply products to the trade, offering a wide range of quality commercial and domestic flooring solutions.
Quality Products
We are committed to providing the best products at the best prices. We work closely with top manufacturers, ensuring that we can offer a vast range of products to suit all of our clients' requirements. Our products are backed by our comprehensive installation service, ensuring the highest quality finish.
Supply and Demand
Our huge warehouse and headquarters in the heart of England provides the hub of our business, offering sales, supply, and installations on demand. We have a vast range of products stored in our warehouse, including carpets, vinyl, laminate flooring, and artificial turf. Our fleet of trucks and vans ensures timely delivery of products to our clients.
Certifications and Accreditations
At Direct Commercial Flooring, we take pride in our reputation for delivering exceptional service and quality products. Our certifications and accreditations are available upon request, demonstrating our commitment to excellence and sustainability.
Contact Us
For more information about our services, products, and company, please feel free to explore our website or contact us directly.
Poor Service and Quality Issues
Two reviewers, Neil Parsons and Alper Atay, have had extremely negative experiences with Direct Commercial Flooring. Neil mentions that the company threatened to come to his home and "beat him up" when he didn't comply with their demands, while Alper complains about multiple missed appointments and poor customer service. He also mentions that the company booked several appointments, failed to show up, and blamed him for the inconvenience. Dave Smith also had a similar experience, waiting over six months for the company to resolve his flooring issue and receiving poor customer service.
Quality Issues with Flooring Installation
Jack, who purchased a property through Persimmon Homes, experienced poor flooring installation by Direct Commercial Flooring. The floor started lifting within six months, and it took several visits and meetings to resolve the issue. The company denied responsibility initially, despite evidence proving they were at fault.
Positive Experiences
However, several reviewers have had excellent experiences with Direct Commercial Flooring. Louis Sawicki, David Berkowatz, David Buttersworth, Sarah Fielding, Brian Appleton, and Shaun Downes all praise the company's quality of work, customer service, and responsiveness. They mention courteous staff, prompt resolution of issues, and high-quality flooring installation.
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