Your perfect floor, every time
At Complete Flooring, we are a family-owned business that has been serving the people of Essex for over 17 years. Founded in 2005 by John Nicholls, we have established ourselves as a trusted and knowledgeable flooring shop in Colchester. Our showroom is located on Gosbecks Road, Colchester, with ample parking outside the shop.
Our Services
We offer a wide range of flooring solutions to suit every type of location and budget. Our services include:
LVT (Luxury Vinyl Tiles): We are Karndean Recommended Stockists and offer a large selection of LVT from top brands such as Karndean, J2, Amtico, and many more. Our showroom features a large range of LVT samples, and our team is always happy to provide expert advice on choosing the perfect LVT for your home or commercial space.
Carpet: With a vast selection of carpets from leading brands like Brintons, Westex, Lano, Cormar, and many more, we are confident that we can find the perfect carpet for your home. Our team of experienced flooring experts are here to help you choose the perfect carpet for your home, and we also offer a range of carpets for commercial spaces.
Wood Flooring: We offer a wide range of engineered wood flooring solutions from top suppliers like Woodpecker, Natural solutions, Boen, Kahrs, and Xylo. Our engineered wood flooring options cater to a range of styles and budgets, from traditional to contemporary designs.
Laminate Flooring: Our laminate flooring range includes styles from Balterio, Quick-Step, and Lifestyle flooring. Our laminate flooring is practical, durable, easy to clean, and suitable for use throughout your home, even bathrooms and kitchens. With a water repellent click system, it is the perfect choice for high-traffic areas.
At Complete Flooring, we pride ourselves on our wealth of product knowledge and straightforward advice. Our team is dedicated to providing excellent customer service and helping you find the perfect flooring solution for your home or commercial space. We offer a free, no-obligation estimating service, and our team is always happy to provide expert advice and guidance throughout the flooring process.
Visit Us
We invite you to visit our Colchester showroom to browse our extensive range of flooring solutions. Our team is always happy to provide expert advice and guidance on choosing the perfect flooring for your home or commercial space.
Overall Experience
The reviews provide a mixed assessment of Complete Flooring's services, with some customers expressing satisfaction with the company's reliability, pricing, and after-sales service, while others have had negative experiences with fitting dates, product availability, and communication.
Pricing and Products
Complete Flooring's pricing is considered competitive by some customers, and the company's product range is seen as wide and varied. However, there have been issues with product availability, including a lack of gripper rods, which has caused inconvenience to customers.
Customer Service
The company's customer service has received both praise and criticism. Some customers have found the staff to be friendly, helpful, and reliable, while others have experienced difficulties with communication, including instances of no-shows and unreturned calls.
Reliability and Trust
Issues with fitting dates, product availability, and communication have led some customers to question Complete Flooring's reliability and trustworthiness. However, other customers have reported having positive experiences with the company's reliability and after-sales service.
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