Gray's Carpets stands as a trusted flooring provider in Warminster, Wiltshire, offering an unparalleled array of flooring options to residential and commercial clients. With over 35 years of experience in the flooring industry, we understand the importance of finding the perfect flooring solution that complements your unique needs and preferences.
Exceptional Expertise and Customer Service
Our team of experienced professionals boasts a wealth of knowledge and skills to guide you through the process of selecting the ideal flooring for your project. We are committed to providing personalized and unbiased advice, offering comprehensive consultations to understand your requirements and aspirations. Our dedicated customer service ensures a seamless and enjoyable experience from start to finish. We take pride in building long-lasting relationships with our clients through exceptional communication and attention to detail.
Wide Selection of Quality Flooring Options
At Gray's Carpets, we offer a diverse selection of high-quality flooring materials to meet every taste and budget. From classic carpets and elegant hardwood flooring to contemporary vinyl and laminate options, our showroom showcases an extensive range of materials to inspire you. Our trusted suppliers include leading manufacturers known for their innovative materials and craftsmanship.
Comprehensive Installation Services
Beyond simply supplying flooring materials, we provide a comprehensive installation service to ensure professional results. Our team of experienced fitters are highly skilled in installing flooring of all types, ensuring that each installation is carried out with meticulous attention to detail and the highest standards. We take care of the entire process, from removing your existing flooring to meticulously installing the new material.
Why Choose Gray's Carpets?
- Family-run business with over 35 years of experience
- Unbiased and helpful advice
- Wide selection of quality flooring materials
- Comprehensive installation and removal services
- Customer-focused approach with excellent reputation
Excellent Customer Service and Quality Products
Grays Carpets has received an overwhelming number of 5-star reviews, praise its excellent customer service, quality products, and attention to detail. Reviewers have raved about the friendly and professional service they received from the shop floor staff, fitters, and the owners, Kelvin and Jayne. Many reviewers have praised Kelvin's expert advice, professionalism, and efficiency, which has resulted in them recommending Grays Carpets to friends and family.
Fitting and Quality
Reviews have highlighted the high-quality fitting of the carpets, with some owners noting that their carpets still look new after several years. The fitters have been praised for their attention to detail, tidiness, and punctuality. The product quality has been commended, with reviewers appreciating the range of products and knowledge provided by the staff.
Personal Experience
Some reviewers have shared their personal experiences, such as using Grays Carpets for multiple projects, including residential and commercial properties. These reviewers have expressed their satisfaction with the service and products, stating that they would not go anywhere else for their flooring needs.
The One Disappointing Review
However, one reviewer, Amanda Yeandel, left a 1-star review, citing issues with the carpet and flooring they purchased. They alleged that the carpet was "seconds" and had lifted, and the unnatural flooring had bubbled due to the fitter's mistake. They also expressed frustration with the unfinished job and had to find someone else to complete the project.
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