Designer Flooring Solutions Tailored Around You!
Passionate about flooring?
Chelsfield Flooring has been proudly serving the Kent & South East London area for over 30 years, offering a vast selection of high-quality flooring solutions for both residential and commercial properties. We're known for our exceptional customer service, meticulous installations, and commitment to sustainable practices.
Your trusted flooring partner
Our experienced team understands the unique needs of each project. Whether you're looking to enhance the warmth of your living room with new carpets, create a stunning modern look with LVT flooring, or boost the durability of your office with laminate, we have the perfect solution for you.
The Chelsfield Flooring difference
- Expert advice: Our knowledgeable staff will guide you through the entire process, from choosing the right flooring to ensuring a seamless installation.
- Quality materials: We partner with leading manufacturers to bring you a diverse range of high-quality flooring options.
- Professional installations: Our team of skilled floor fitters are highly trained and meticulous, guaranteeing a perfect and long-lasting result.
- Exceptional customer service: We pride ourselves on our responsive communication, attention to detail, and dedication to your satisfaction.
Residential flooring
- Carpet supply and installation
- Luxury Vinyl Tile (LVT) flooring installation
- New carpet and flooring for bedrooms, living rooms, hallways, and more
- Bespoke rug and runner services
Commercial flooring
- Office flooring solutions for increased productivity and comfort
- Durable and stylish flooring options for retail spaces, hotels, and educational institutions
- Comprehensive consulting to optimize your floor space and traffic patterns
Plus, we offer
- Free home consultations and no-obligation quotes
- Comprehensive warranty on all installations
- Additional services like carpet cleaning and bespoke rug design
Contact us today to discuss your flooring needs and discover the Chelsfield Flooring difference. We look forward to helping you create the beautiful and functional space you envision!
Overall Experience
The majority of reviewers had an excellent experience with Chelsfield Flooring, with all of the 5-star reviews praising the company for their professionalism, friendliness, and quality of work. Some reviewers mentioned that they were impressed with the help and advice they received from the staff, particularly Ray and Jaimie, who were described as "lovely" and "extremely helpful". The company's ability to listen to customers and go above and beyond to meet their needs was also highlighted.
Communication and Customer Service
Reviewers praised the company's communication and customer service, with some mentioning that they were kept informed about the progress of their job and that the staff were "pleasant" and "cooperative". One reviewer even mentioned that the company allowed them to take big samples home at no charge, which helped them make a good choice.
Quality of Work
The quality of the work was also praised by reviewers, with some mentioning that the fitting was done to a "very high standard" and that the finished product looked "stunning".
One Negative Review
However, there was one negative review from Francesca Di Cerbo, who was left waiting for 2 hours in an empty house for someone to come and measure up, and then ultimately gave up and took her business elsewhere. This reviewer felt that the company lacked professionalism and didn't apologize for the delay.
Another Negative Review
There was also one other negative review from Derek Keegans, who had a shocking experience with the company. He arranged for someone to come and measure up, but they failed to show up on time and then told him that his wife should have answered the door when they came to the house.
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