Come in as a customer, and leave as a friend!
Footsteps Flooring, based in Andover, Hampshire, is a family-run business with over 20 years of expertise in the flooring industry. We proudly serve residential and commercial clients in the local area, offering a comprehensive selection of carpets, laminates, and vinyls. More than just suppliers, we are your trusted partners in creating beautiful and functional interiors.
Our Vision
Our vision is to provide our customers with exceptional flooring solutions that enhance their homes and workplaces. We are committed to offering high-quality products, meticulous workmanship, and outstanding customer service. We believe in building lasting relationships with our clients, guiding them through the process of selection and installation with personalized attention.
Our Services
We offer a comprehensive range of services, including:
Carpet Supply & Fitting
- Wide selection of carpets in various styles, textures, and colors
- Professional measuring and estimating
- Expert fitting by experienced and certified installers
- Underlay and finishing services included
Laminate & Vinyl Flooring
- Durable and stylish laminate and vinyl flooring options
- Expert advice on choosing the right materials for your needs
- Quality installation by our skilled fitters
Additional Services
- Free home consultations and quotations
- Comprehensive floor maintenance and repair solutions
- Custom rug and runner services
Why Choose Footsteps Flooring?
- Family-run and locally-owned: We take pride in being a close-knit team with extensive experience in the industry.
- Unwavering commitment to quality: We only use high-quality materials and adhere to the highest standards of craftsmanship.
- Personalised customer service: We value open communication and strive to understand your needs and preferences.
- Competitive pricing: We offer fair and transparent pricing with no hidden costs.
Get in Touch Today
Footsteps Flooring is dedicated to providing you with a seamless and enjoyable flooring experience. Contact us today to schedule a free consultation and receive a personalized quote for your project.
Exceptional Service and Quality
Footsteps Flooring has consistently received glowing reviews from customers across Andover. The company's attention to detail, professional service, and excellent products have earned them a reputation for being one of the best flooring companies in the area. Many customers have praised the team for their politeness, professionalism, and willingness to go the extra mile.
Excellent Quality and Service
From carpet and laminate flooring to stair and landing flooring, Footsteps Flooring's products have been praised for their quality. Customers have also commended the company's after-sales service, citing instances where the team has returned to fix minor issues without additional charge.
Friendly and Helpful Staff
The company's staff have been described as friendly and helpful, offering expert advice and guidance throughout the buying process. Many customers have praised the team's willingness to help them choose the perfect flooring for their homes.
Competitive Pricing
While some customers have noted that the prices may be a bit high, the overall consensus is that the quality and service provided by Footsteps Flooring justify the cost.
A Minor Setback
Unfortunately, one customer had a less-than-satisfactory experience with Footsteps Flooring. They reported a problem with the flooring, which was initially dismissed as a door-related issue. While the company did ultimately offer to fix the problem, the customer felt that the profit made by the company should have covered the cost of rectifying the issue.
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