Exceptional Flooring, Exceptional Service
At Image Carpets, we are proud to be a professional flooring services provider, serving the community in Purley, Surrey, and surrounding areas, including Banstead, Coulsdon, Croydon, and Kenley. For over 25 years, we have been supplying and installing high-quality carpets, vinyl flooring, wood flooring, and laminate flooring from leading manufacturers. Our experienced team is dedicated to providing exceptional customer service, ensuring that every client receives a personalized experience that meets their specific needs and budget.
Our Philosophy
At Image Carpets, we believe that every customer deserves a tailored solution that exceeds their expectations. We take the time to understand our clients' requirements, providing expert guidance and advice to help them make informed decisions. Our customer-centric approach is built on trust, honesty, and transparency, ensuring that our clients always feel valued and respected. We pride ourselves on our extensive knowledge of the latest flooring trends and products, ensuring that our customers have access to the widest range of options available.
Our Services
At Image Carpets, we offer a comprehensive range of flooring services, including:
- Carpets: We offer a vast selection of carpets in various textures, colours, and materials, ensuring that our customers find the perfect solution for their needs.
- Laminate Flooring: Our laminate flooring products are designed to mimic natural materials, offering a stylish and durable option for any room.
- Vinyl Flooring: Our vinyl flooring solutions provide a sleek, low-maintenance option for kitchens, bathrooms, and other areas where moisture is present.
- Wood Flooring: Our hardwood and engineered wood flooring products are designed to complement any decor, offering a unique and sophisticated look.
Why Choose Image Carpets?
Experienced team with extensive knowledge of flooring products and installation techniques.
Wide range of flooring options from leading manufacturers.
Personalized service, tailoring solutions to meet individual needs.
Competitive pricing, ensuring that clients receive the best value for their investment.
Free, no-obligation quotes and consultations.
Our Commitment
At Image Carpets, we are committed to providing an exceptional customer experience, ensuring that our clients are satisfied with every aspect of our services. We understand the importance of our customers' time and satisfaction, and we strive to exceed their expectations in every aspect of our business.
Positive Aspects
Image Carpets has received widespread acclaim for their outstanding service. From the initial consultation to the fitting and installation, customers have praised the professionalism and efficiency of the team. The staff have been described as "lovely people", "friendly", and "helpful", ensuring a seamless experience for customers.
Prices and Quality
The company's prices have been commended for being "great" and "competitive", with customers appreciating the excellent value for money. The quality of the carpets has also been praised, with several reviewers mentioning that they are "gorgeous" and of high quality.
Fitting and Installation
The fitting and installation process has been praised for being "super quick", "minimum of fuss", and "with no problems". Customers have been impressed with the expertise of the fitters, who have been described as "very good at what they do".
Negative Aspects
Although most reviewers have been extremely satisfied with the service, one reviewer gave 4 stars instead of 5, citing no specific issues but indicating that the company did not quite meet their high expectations.
