Transforming Your Space, One Floor at a Time.
A Family-Run Flooring Specialist in North Yorkshire
Nestled in the heart of Guisborough, Hendersons Flooring has been a trusted name in quality flooring solutions throughout North Yorkshire for over 20 years. Led by a close-knit family, we take pride in providing exceptional customer service, meticulous craftsmanship, and competitive prices on a diverse selection of flooring options.
Comprehensive Flooring Solutions for Every Project
From classic carpets to cutting-edge luxury vinyl tiles, our showroom boasts an impressive array of materials to meet your every need. We offer:
- Carpets & Rugs: Traditional, modern, and stain-resistant options to enhance any space.
- Laminate & Wood Flooring: Durable, scratch-resistant, and perfect for high-traffic areas.
- Cork Flooring: Natural, insulating, and highly sustainable for a unique and comfortable feel.
- Luxury Vinyl Tiles (LVT): Waterproof, scratch-proof, and incredibly versatile for modern interiors.
Expert Guidance Every Step of the Way
Our dedicated team of flooring specialists will guide you through every step of the process, from choosing the perfect materials to ensuring seamless installation. Our services include:
- Free home consultations to assess your needs and provide tailored recommendations.
- Comprehensive measurements and accurate quotes.
- Professional installation by certified technicians.
- Efficient project management to minimize disruption and ensure a smooth process.
Experience and Expertise at Your Fingertips
Hendersons Flooring has earned the prestigious title of NICF Master Fitter and is a proud member of the National Institute of Carpets and Floorlayers. With over 30 years of industry experience, we are confident in our ability to deliver:
- Exceptional Quality: We partner with leading manufacturers to bring you high-quality, durable materials.
- Unparalleled Customer Service: Expect personalized attention, meticulous installation, and expert advice every step of the way.
- Competitive Pricing: We believe everyone deserves access to beautiful flooring without breaking the bank.
Discover Quality Flooring Solutions Today!
Browse our extensive range of flooring options in our conveniently located showroom or schedule a consultation with our friendly team. We look forward to exceeding your expectations and transforming your space with the perfect flooring solution.
Overview
Henderson's Carpet & Flooring reviews showcase the positive experiences of customers with the company. The majority of customers praise the professionalism, friendliness, and quality of workmanship of Carl and John, the two fitters. Many customers have recommended the company to others, highlighting the excellent service they received.
Quality of Workmanship
Most customers have been extremely pleased with the finish of their flooring, whether it's carpet, wood parquet, or laminate. Carl and John are particularly praised for their attention to detail, precision, and ability to complete tasks efficiently.
Professionalism
The professionalism of Carl and John is consistently highlighted throughout the reviews. They are described as friendly, polite, and courteous, making customers feel at ease. Even in situations where customers were initially unhappy with the service, Carl and John made efforts to rectify the issue and maintain professionalism.
Customer Service
Many customers have praised Carl's willingness to help, patience, and flexibility. He is described as helpful when customers were deciding on the type of flooring to install, and he brought samples to their homes to facilitate the decision-making process.
Punctuality
Customers have reported that Carl and John arrived on time and worked diligently throughout the day, ensuring that the job was completed to a high standard.
Negative Comments
One customer, Pauline Wray, reported a negative experience with the company. Despite initially being satisfied with the fitting, the carpet required a slight stretch, which Carl failed to complete. Pauline also reported that she was told she was being abusive when she expressed her disappointment.
