Smiths Carpets and Flooring is a family-run business with over 30 years of experience in providing outstanding flooring solutions to customers throughout North Somerset and the surrounding areas. We pride ourselves on offering an unparalleled level of expertise, personalized guidance, and competitive prices on a vast selection of quality flooring products.
Our Expertise
Our team of experienced professionals is fully qualified to handle all aspects of flooring installation and maintenance, from initial consultation and design through to expert craftsmanship and meticulous finishing. We offer a comprehensive range of services, including:
- Full floor removal and disposal
- Damp proofing and ply-boarding
- Smoothing compound application
- Expert installation of various flooring types: carpets, solid/engineered wood, laminate, vinyl, and luxury vinyl tiles (LVT)
- Comprehensive advice on underlays, stair rods, grippers, and door bars
Exceptional Products
We partner with leading manufacturers to bring you a diverse selection of high-quality flooring options. Our showroom showcases an extensive range of:
- Carpets: From luxurious Saxony carpets to practical easy-care options, we have something to suit every budget and taste.
- Solid/Engineered Wood Flooring: Find the perfect wood flooring to enhance the timeless elegance of your home.
- Laminate Flooring: Enjoy the beauty of real wood with the benefits of resilience and ease of maintenance.
- Vinyl & LVT Flooring: Choose from a stunning array of contemporary and classic styles, perfect for contemporary homes and high-traffic areas.
Dedicated Customer Care
At Smiths Carpets and Flooring, we believe in building lasting relationships with our customers. Our dedicated team is committed to:
- Providing personalized guidance and expert advice.
- Understanding your individual needs and preferences.
- Offering competitive prices and transparent quotes.
- Ensuring meticulous workmanship and attention to detail.
Positive Experiences
The reviews received by Smiths Flooring have been overwhelmingly positive, with customers expressing their satisfaction with the company's services. Many have praised the professionalism, friendliness, and helpfulness of the staff, particularly Trevor, Lewis, and Steve. The customers have also appreciated the efficient and tidy work of the fitters, and the attention to detail in the installation process.
Common Praises
Several customers have mentioned the excellent advice and guidance provided by the staff, helping them make informed decisions about their flooring needs. Others have praised the company's ability to adapt to their specific requirements, including accommodating last-minute changes and working on weekends to ensure the job was completed to their satisfaction.
Negative Experience
Unfortunately, there was one negative review from a customer who had a disappointing experience with a member of staff in the showroom. The customer felt disrespected and said that their loyalty to the company was being questioned. Smiths Flooring responded to the review, but the customer remained dissatisfied.